Platinum Pro Glow Teeth Whitening Device FAQs

HOW DOES THE TEETH WHITENING DEVICE WORK? 

The LED-powered Teeth Whitening Device includes three 5-minute LED treatments. Blue light supercharges the results of our Platinum Express Dissolving Whitening Strips for a smile that’s up to 18 shades whiter in 1 week. Red light supports gum health by healing gum tissue and reducing inflammation. Yellow light supports oral hydration and neutralizes odors in the mouth for fresher breath over time. For best results, cycle through all three treatments for maximum benefits. 

HOW DO I CHARGE MY WHITENING DEVICE? 

Please use the magnetic charger included with your device. In order to charge successfully, the cable should be facing outward from the device (pictured below). 
 

 

HOW OFTEN CAN I USE THIS PRODUCT? 

For best results, we recommend using consecutively 2x a day for 1 week. We recommend taking a break between whitening treatments for the most effective oral care routine. 

HOW DO I APPLY THIS PRODUCT? 

Ensure hands are dry prior to removing the strip from package to avoid activating the strip’s dissolving technology. Moisten teeth with tongue prior to placing one strip on your top teeth and one strip on your bottom teeth. Press strip gently onto teeth until the strip adheres to teeth. Avoid placing the strip on your gumline.  

Place device in mouth and hold down the power button for 2 seconds to turn on the blue light for teeth whitening. After 5 minutes, the device will automatically cycle to the next light. For best results, cycle through each 5-minute treatment of blue, red and yellow LED. The device will conveniently turn off on its own and can be removed from the mouth. Let the strips continue to dissolve for 10 minutes. No rinsing or removal required! 

HOW MANY SHADES WILL THIS WHITEN TEETH? 

 

The device is designed to whiten teeth up to 18 shades when used 2x a day consecutively for 1 week. 

 

HOW LONG WILL IT TAKE FOR THE WHITENING STRIPS TO DISSOLVE? 

It will take approximately 10-15 minutes for strips to dissolve. 

DO THESE STRIPS CAUSE SENSITIVITY? 

To combat sensitivity, the Platinum Express Dissolving Whitening strips are formulated with Hydroxyapatite – known to protect enamel for a gentler whitening experience. The strips are also designed with a thinner width, made to contour onto teeth, to reduce contact with gums and the nerves at the end of each tooth. 

If you experience sensitivity, stop use or consult with a dentist prior to ongoing use. 

DO I NEED TO TURN OFF THE WHITENING DEVICE? 

No, the device will automatically turn off after the full 15-minute treatment (5 minutes per light), or you can manually turn it off at any time by holding down the power button. 

IS THE WHITENING DEVICE WATERPROOF? 

Yes, the Teeth Whitening Device is water-resistant and can be used in the shower or left on your sink countertop. 

WHAT MAKES THE WHITENING DEVICE BETTER THAN OTHER WHITENING OPTIONS? 

MOON’s Platinum Pro Glow Teeth Whitening Device is clinically proven to whiten teeth up to 18 shades in 1 week with added oral care and hygiene benefits through blue, red, and yellow LED treatments. The device goes beyond cosmetic whitening to strengthen teeth, support gum health and freshen breath – providing you professional results in between dentist visits.